Cookie Policy

Last updated: December 2025

This Cookie Policy explains how Hello Ada ("we", "us", "our") uses cookies and similar technologies on:

  • helloada.ai
  • edu.helloada.ai

We aim to keep cookie use to an absolute minimum, particularly in educational environments, and comply with GDPR, the Danish Cookie Order (Cookiebekendtgørelsen), and general EU ePrivacy rules.

1What Are Cookies

Cookies are small text files placed on your device to enable basic website functionality, security, and, where permitted, analytics.

Cookies fall into these categories:

  • Essential cookies – required for the website to function
  • Functional cookies – enhance usability
  • Analytics cookies – measure performance
  • Marketing cookies – track behaviour across sites (we do not use these)

2Our Cookie Approach

edu.helloada.ai (school use)

The educational platform uses only essential cookies strictly necessary for:

  • Security
  • Load balancing
  • Core platform functions

We do not use analytics cookies, behavioural cookies, or marketing cookies in the student environment.

No cookie banner is required because no cookies subject to consent are set.

helloada.ai (consumer site)

The main website uses a limited set of cookies for:

  • Login and authentication
  • Basic functionality
  • Essential platform behaviour

If any analytics cookies are used, they will only be activated with user consent and will appear in the consent banner.

3Server-Side Analytics (No Browser Cookies)

To support municipal and school requirements, Hello Ada uses server-side analytics for both websites.

This approach:

  • Does not place cookies in the browser
  • Does not use identifiers
  • Does not track individuals
  • Complies with the Danish Data Protection Authority guidance

This allows us to analyse aggregated platform usage without relying on traditional tracking technologies.

4Types of Cookies We Use

Essential Cookies

Used on both helloada.ai and edu.helloada.ai.

Examples include:

  • Session management
  • Security and authentication
  • Load balancing
  • Preference storage (non-identifying)

These cookies are required for the website to function and do not require consent.

Functional Cookies (helloada.ai only)

Used when necessary to support optional features such as remembering login status.

These are minimal and non-tracking.

Analytics Cookies (consumer site only, optional)

If analytics cookies are used on helloada.ai, they will:

  • Only be placed with explicit consent
  • Be clearly listed in the cookie banner
  • Not be used for advertising or profiling
  • Be disabled by default

edu.helloada.ai does not use analytics cookies.

5How to Control Cookies

helloada.ai

Users can:

  • Accept or reject analytics cookies
  • Change cookie settings at any time via the cookie banner or settings link
  • Withdraw consent without affecting essential functionality

edu.helloada.ai

No cookie choices are required because only essential cookies are used.

6Third-Party Cookies

Hello Ada does not allow third-party advertising, tracking, or social media cookies on either website.

Any subprocessors that handle essential cookies (for example, platform infrastructure providers) operate under GDPR-compliant agreements and do not use cookie data for their own purposes.

7Updates

This Cookie Policy may be updated as necessary to reflect changes in technology, legal requirements, or platform functionality. All updates will be posted on this page with a revised "Last updated" date.